This manual details the APC Smart-UPS 2200 series, offering guidance on installation, operation, and troubleshooting․ It covers battery management and advanced configuration options․
Key resources, like the PowerChute software, and specifications for models such as SUA2200RMI2U are included, alongside safety precautions for optimal use․
Documentation is available online at APC’s website (www․apc․com) and on the included CD, providing comprehensive support for your uninterruptible power supply․
Understanding the Smart-UPS 2200 Series
The APC Smart-UPS 2200 series represents a robust line of Uninterruptible Power Supplies (UPS) designed for critical infrastructure protection․ These devices, including models like the SUA2200RMI2U, provide reliable power backup and surge protection for servers, networking equipment, and other sensitive electronics․
This series utilizes line-interactive technology, offering efficient power conditioning and automatic voltage regulation․ The 2U rackmount form factor (as seen in the SMT2200RMI2U) allows for convenient installation in standard server racks․
Understanding the core functionality – battery runtime, load capacity, and monitoring capabilities – is crucial for maximizing the UPS’s effectiveness․ Referencing the user manual and APC’s website (www․apc․com) provides detailed insights into the specific features and benefits of each model within the 2200 series․
Key Features and Benefits
The APC Smart-UPS 2200 series delivers several key advantages, starting with dependable battery backup during power outages, safeguarding equipment from data loss and downtime․ Surge protection shields against damaging voltage spikes and fluctuations, extending the lifespan of connected devices․
PowerChute software integration enables automated shutdown procedures, ensuring orderly system closure during extended outages․ The LCD panel provides real-time status updates on power conditions and UPS performance․
Rackmount compatibility (2U form factor) optimizes space utilization in data centers and server rooms․ Remote monitoring capabilities, via optional network management cards, allow for proactive management and alerts․ These features combine to offer a comprehensive power protection solution, detailed in the user manual and on APC’s website (www․apc․com)․
Package Contents and Initial Inspection
Upon receiving your APC Smart-UPS 2200, carefully inspect the package for any signs of damage during shipping․ The standard package includes the Smart-UPS unit itself, a power cord, documentation (including the user manual – available online and on CD), and potentially mounting hardware․
Verify that all listed components are present․ Check the UPS for any visible physical damage, such as dents or cracks․ Review the included documentation for important safety information and setup instructions․
Retain the packaging materials for potential future transport or warranty claims․ Refer to the manual (and APC’s website: www․apc․com) for a complete list of included items and detailed inspection guidelines before proceeding with installation․

Installation and Setup
Proper installation ensures reliable power protection․ This section guides you through unpacking, placement, and connecting the Smart-UPS 2200 to both power sources and your critical devices․
Follow the manual’s instructions carefully, prioritizing safety and correct wiring for optimal performance and longevity of your UPS system․
Unpacking and Placement
Carefully unpack the Smart-UPS 2200, verifying all components are present according to the package contents list․ Inspect for any shipping damage immediately, and report issues to the carrier and APC support․
Choose a location that is cool, dry, and well-ventilated, avoiding direct sunlight and excessive humidity․ Ensure sufficient space around the unit for airflow – at least 2U of vertical clearance is recommended for the 2U rackmount models like the SUA2200RMI2U․
The UPS should be placed on a stable, level surface or securely mounted in a compatible rack․ Avoid obstructing the ventilation openings, as this can lead to overheating and reduced battery performance․ Consider proximity to the devices it will protect and the power source for convenient cabling․
Do not place near flammable materials or liquids․
Connecting the Smart-UPS to Power
Before connecting, ensure the Smart-UPS input voltage matches your facility’s power supply (100/120V or 230V)․ Incorrect voltage can cause damage․ Connect the provided power cord to the UPS’s input socket and then to a grounded wall outlet․
Avoid using extension cords or power strips, as they can limit the UPS’s ability to protect connected equipment․ For optimal performance, a dedicated circuit is recommended․ Verify the outlet is not overloaded with other devices․
The UPS will perform a self-test upon power-up․ Allow this to complete before connecting any loads․ Confirm the LCD panel indicates normal operation before proceeding․ Refer to the manual for interpreting indicator lights and error codes․
Do not connect to ungrounded outlets․
Connecting Devices to the Smart-UPS
Plug your critical devices into the battery-backed outlets on the rear panel of the Smart-UPS 2200․ These outlets provide power during outages․ Avoid connecting non-essential devices to these outlets to maximize runtime for critical equipment․
The UPS features multiple outlet types, including IEC C13 receptacles․ Ensure you use appropriate power cords for each device․ Do not exceed the UPS’s total load capacity (refer to specifications)․ Overloading can cause the UPS to shut down․
Prioritize connecting servers, networking equipment, and computers․ Less critical devices can be connected to the surge-protected-only outlets, if available․ Regularly check connections for security․
Verify all devices are functioning correctly after connection․

Operation and Monitoring
The Smart-UPS 2200 performs a self-test upon startup․ Monitor its status via the LCD panel, indicators, and PowerChute software for optimal performance․
Regular monitoring ensures reliable power protection and allows for proactive maintenance, extending the life of your UPS and connected equipment․
Power On and Initial Self-Test
Upon connecting the Smart-UPS 2200 to a power source, the unit automatically initiates a comprehensive self-test sequence․ This diagnostic process verifies the functionality of critical components, including the battery, inverter, and internal circuitry․
The initial self-test typically takes several minutes to complete, during which the LCD panel will display the progress․ Observe the indicators for any error messages or alerts․ A successful self-test confirms the UPS is operating within acceptable parameters and ready to provide power protection;
If the self-test fails, consult the troubleshooting section of this manual or contact APC support for assistance․ Do not connect sensitive equipment until the UPS has successfully completed its self-test and is functioning correctly․ Regular self-tests are recommended to ensure continued reliability․
LCD Panel and Indicators
The Smart-UPS 2200 features a comprehensive LCD panel providing real-time status information․ This includes input voltage, output voltage, battery charge level, load percentage, and estimated runtime․ Various indicators, such as LEDs, visually represent the UPS’s operational mode – online, battery, or bypass․
Different LED colors signify specific conditions; green typically indicates normal operation, yellow suggests a warning or potential issue, and red signals a critical fault․ The LCD panel also displays error codes, which are detailed in the troubleshooting section of this manual․
Understanding these indicators is crucial for proactive monitoring and quick identification of potential problems․ Regularly check the LCD panel and indicators to ensure the UPS is functioning optimally and providing reliable power protection for connected equipment․
Monitoring Software: PowerChute
PowerChute software enhances the capabilities of your Smart-UPS 2200, offering advanced monitoring and control features․ It provides detailed information about power quality, battery status, and UPS performance directly on your computer․
Key functionalities include automated shutdown capabilities, protecting your valuable data during extended power outages․ PowerChute allows for customizable settings, enabling you to tailor the shutdown process to your specific needs and connected devices․
The software also provides event logging and notification features, alerting you to potential issues before they escalate․ Download the latest version of PowerChute from the APC website (www․apc․com) to ensure compatibility and access to the newest features․

Battery Management
Proper battery maintenance maximizes UPS lifespan․ This section details runtime expectations, replacement procedures, and testing guidelines for the Smart-UPS 2200 series․
Refer to APC’s website (www․apc․com) for specific battery runtime values based on connected load and operating conditions․
Battery Runtime and Load Capacity
Understanding battery runtime is crucial for effective UPS operation․ The APC Smart-UPS 2200’s runtime varies significantly based on the connected load․ Higher wattage demands will naturally reduce the duration the UPS can provide power during an outage․
APC provides detailed runtime charts on their website (www․apc․com), allowing users to estimate backup time for specific configurations․ These charts consider different load levels, expressed in Watts or VA․ It’s essential to accurately assess the power requirements of all connected devices․
Load capacity refers to the maximum power the UPS can deliver safely․ Exceeding this capacity can lead to overload, potentially damaging the UPS and connected equipment․ Regularly review and adjust connected devices to stay within the specified limits, ensuring reliable backup power when needed․
Remember that battery age and condition also impact runtime․ Older batteries will have reduced capacity, resulting in shorter backup times․
Battery Replacement Procedures
Replacing batteries in the APC Smart-UPS 2200 requires careful attention to safety․ Always disconnect the UPS from the mains power before commencing any battery work․ It’s recommended to use insulated tools to prevent accidental short circuits․
Refer to the user manual for detailed, step-by-step instructions․ Typically, this involves removing the front panel, accessing the battery compartment, and disconnecting the old batteries․ Note the polarity before removal․
Install new batteries of the correct type and specification, ensuring proper connections․ Incorrect battery installation can damage the UPS․ Dispose of old batteries responsibly, following local regulations for battery recycling․
After replacement, allow the UPS to recharge fully before restoring power to connected equipment․ A self-test is recommended to verify proper operation․
Battery Maintenance and Testing
Regular battery maintenance extends the life of your APC Smart-UPS 2200․ Keep the UPS in a cool, dry, and well-ventilated environment, avoiding extreme temperatures․ Dust accumulation should be minimized to prevent overheating;
Periodic self-tests, initiated through the LCD panel or PowerChute software, are crucial for assessing battery health․ These tests simulate a power outage, verifying the battery’s ability to provide backup power․
Monitor battery runtime during self-tests; a significant decrease indicates potential battery degradation․ Consider a battery replacement if runtime falls below acceptable levels․ Consult the manual for expected runtime values․
Annual battery testing is recommended, and records should be kept to track performance over time․ Proper maintenance ensures reliable power protection for your critical equipment․

Troubleshooting
This section addresses common issues with the APC Smart-UPS 2200, including error codes and solutions․ Contact APC support for unresolved problems․
Refer to the manual for detailed error code explanations and troubleshooting steps to quickly restore UPS functionality and protect your equipment․
Common Issues and Solutions
UPS not turning on: Verify the input power cord is securely connected to a working outlet․ Check the rear panel power switch is in the ‘ON’ position․ If still failing, the battery may require replacement․
Battery runtime shorter than expected: Excessive load or aging batteries are common causes․ Reduce connected devices or replace the battery cartridge․ Ensure the UPS isn’t operating in temperature extremes․
LCD panel displaying errors: Consult the ‘Error Codes and Their Meanings’ section for specific troubleshooting steps․ Note the error code before contacting APC support․
Communication issues with PowerChute: Confirm the USB or serial cable is properly connected․ Reinstall the PowerChute software and ensure compatibility with your operating system․ Check device manager for driver conflicts․
Audible alarms: Alarms indicate various conditions, from low battery to overload․ Refer to the manual for alarm code definitions and appropriate actions․
Error Codes and Their Meanings
Code 1: Input Voltage Out of Range: Indicates the incoming voltage is too high or too low for safe operation․ Check the power source and consider a voltage regulator․
Code 2: Overload: The connected load exceeds the UPS capacity․ Disconnect non-essential devices to reduce the load․
Code 3: Battery Failure: The battery is nearing the end of its life or has failed․ Battery replacement is required․
Code 4: Internal Temperature High: The UPS is overheating․ Ensure adequate ventilation and avoid direct sunlight․
Code 5: Fan Failure: The cooling fan has malfunctioned․ Contact APC support for assistance․ Code 6: Communication Failure: Issue with the communication link to PowerChute software․ Verify cable connections and software installation․
Refer to the full manual or APC’s website (www․apc․com) for a complete list of error codes and detailed troubleshooting guidance․
Contacting APC Support
For immediate assistance with your Smart-UPS 2200, APC offers multiple support channels․ Visit the APC website at www․apc․com for a comprehensive knowledge base, FAQs, and downloadable resources․
You can also access their online support portal to submit a support ticket or initiate a live chat session with a technical expert․
Phone support is available during business hours; specific numbers vary by region and are listed on the APC website․
When contacting support, have your UPS model number (SUA2200RMI2U), serial number, and a detailed description of the issue readily available to expedite the process․
APC also provides access to community forums where users can share solutions and best practices․

Advanced Configuration
Explore network management card (NMC) setup for remote monitoring and control of your Smart-UPS 2200․ Firmware updates enhance performance and security․
Configuration details are found in the NMC user manual, available on the APC website, enabling tailored power protection for critical systems․
Network Management Card (NMC) Setup
The Network Management Card (NMC) extends Smart-UPS 2200 capabilities, enabling remote monitoring, control, and automated management of your UPS․ Initial setup involves connecting the NMC to the UPS and your network via Ethernet cable․
Access the NMC’s web interface using a web browser by entering its IP address․ The default credentials are often found in the NMC’s documentation or on the APC website․ Configure the IP address, gateway, and DNS settings to match your network environment․
Once connected, you can monitor battery status, load levels, and environmental conditions remotely․ Configure alerts to notify you of power events, and schedule automated shutdowns to protect your equipment during extended outages․ Refer to the NMC user manual for detailed instructions and advanced configuration options․
Ensure the NMC firmware is up-to-date for optimal performance and security․
Remote Monitoring and Control
With the Network Management Card (NMC) installed, the Smart-UPS 2200 offers robust remote monitoring and control features․ Access the UPS’s status, including battery runtime, load percentage, and input/output voltage, from any web browser․
Configure email notifications to receive alerts regarding power outages, low battery conditions, or temperature thresholds․ Utilize the NMC’s web interface to remotely reboot or gracefully shut down connected equipment, preventing data loss during extended power failures․
Integration with SNMP allows for centralized monitoring within existing network management systems․ The NMC enables proactive power management, ensuring business continuity and minimizing downtime․ Detailed logs and reporting features provide valuable insights into power events․
Secure access to the NMC is crucial; change default credentials immediately․
Firmware Updates
Maintaining up-to-date firmware on your Smart-UPS 2200, particularly the Network Management Card (NMC), is vital for optimal performance and security․ Firmware updates address potential vulnerabilities, enhance compatibility, and introduce new features․
Download the latest firmware from the APC website (www․apc․com) and follow the instructions provided in the accompanying release notes․ The update process is typically performed through the NMC’s web interface․
Ensure a stable network connection during the update to prevent interruptions․ Avoid power outages during the firmware upgrade, as this could potentially damage the NMC․ Regularly check for updates to benefit from the latest improvements․
Refer to the user manual for detailed guidance on the firmware update procedure․

Safety Precautions
Always adhere to general and electrical safety guidelines when installing and operating the Smart-UPS 2200․ Proper grounding and avoiding wet locations are crucial․
Disconnect power before servicing, and never bypass safety features․ Consult the manual for detailed precautions to prevent hazards․
General Safety Guidelines
Prior to installation and operation, carefully review all safety instructions provided within this manual and on the Smart-UPS 2200 unit itself․ This equipment is designed for indoor use only, and must be protected from direct sunlight, excessive heat, moisture, and dust․
Ensure adequate ventilation around the UPS to prevent overheating․ Do not obstruct the ventilation openings․ Avoid operating the unit in potentially explosive atmospheres․ Regularly inspect the power cords for damage and replace them immediately if any defects are found․
Do not attempt to disassemble or modify the UPS internally, as this could result in electrical shock or damage to the equipment․ Servicing should only be performed by qualified personnel․ Always disconnect the UPS from the mains power before performing any maintenance or battery replacement procedures․
Electrical Safety
This APC Smart-UPS 2200 contains hazardous voltages․ Only qualified personnel should perform any electrical maintenance or troubleshooting․ Always disconnect the unit from the mains power supply before accessing any internal components or replacing batteries․ Never work on the UPS while it is energized․
Ensure the UPS is properly grounded to prevent electrical shock․ Do not use extension cords or adapters, as they may not be adequately rated for the UPS’s power requirements․ Avoid overloading the UPS by connecting devices that exceed its capacity․
Inspect power cords regularly for damage and replace them immediately if found․ Do not operate the UPS with a damaged power cord․ Be cautious of potential arc flash hazards during battery replacement or maintenance procedures․

Specifications
The SUA2200RMI2U offers 2200VA/1980W output, with 16A input current․ It’s a 2U rack-mountable, line-interactive UPS designed for 230V environments․
Technical Specifications of SUA2200RMI2U
Model Number: SUA2200RMI2U․ Output Power Capacity: 2200VA / 1980 Watts․ Nominal Output Voltage: 230V․ Output Voltage Regulation: Step-regulated․ Output Frequency: 50/60 Hz +/- 1%․ Output Connections: 8 IEC C13 outlets․ Input Voltage: 230V․
Input Current: 16A․ Input Frequency: 50/60 Hz․ Battery Voltage: 12V․ Battery Runtime: Varies depending on load (see APC․com for details)․ Communication Ports: USB․ Audible Alarm: Yes․ Dimensions (H x W x D): 8․66 x 17․8 x 13․4 inches (220 x 452 x 340 mm)․ Net Weight: 50․7 lbs (23 kg)․
Environmental Specifications
Operating Temperature: 32°F to 104°F (0°C to 40°C)․ Storage Temperature: 32°F to 113°F (0°C to 45°C)․ Relative Humidity: 0 to 95% non-condensing․ Altitude: Up to 10,000 feet (3048 meters)․ Audible Noise: Less than 55 dBA․
Harmonic Distortion: Less than 5% Total Harmonic Distortion (THD)․ Emissions Compliance: FCC Part 15 Class A, CE․ Safety Compliance: UL 1778, CSA․ RoHS Compliance: Compliant․ WEEE Compliance: Compliant․ Mean Time Between Failures (MTBF): >200,000 hours․ Proper ventilation is crucial for optimal performance and longevity of the UPS unit․
Physical Dimensions and Weight
Dimensions (H x W x D): 3․3 inches x 17․6 inches x 28․9 inches (8․4 cm x 44․7 cm x 73․4 cm)․ Rack Mounting Height: 2U․ Net Weight: Approximately 48․5 pounds (22 kg)․ Shipping Weight: Approximately 55 pounds (25 kg)․ Front Panel Height: Standard 19-inch rack mountable․
Chassis Material: Steel․ Color: Black․ Shipping Dimensions: Refer to the packaging label for precise measurements․ Ensure sufficient space around the unit for adequate ventilation․ Proper handling is required during installation to avoid damage․ These dimensions are approximate and may vary slightly․
